Privacy Policy
Patrick Industries, including but not limited to our subsidiaries, divisions, and brands (Business Units) value your trust. This Privacy Policy describes how Business Unit will collect, use, retain, disclose and otherwise process Personal Information when you access our websites and apps (including but not limited to the attached site/app list updated annually). Each “Website” or “App”, including all content, information, and functionality available on them, and when you otherwise interact with us regarding our products, services, and offerings (collectively, the “Services”).
By using our Services, including our Website or App, you acknowledge the terms of this Privacy Policy as they may be amended from time to time. If you have any questions about this Privacy Policy, please contact us using the contact information at the end of this policy.
Personal Information We Collect
“Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you personally, either alone or in combination with other information available to us. Information that has been de-identified or aggregated so that it cannot reasonably be linked to an individual consumer or household is not Personal Information.
Personal Information also does not include publicly available information, such as information that is lawfully made available through federal, state, or local government records. We may use de-identified, aggregated, or publicly available data for any purpose. We will not attempt to re-identify de-identified data.
We may collect the following categories of Personal Information:
- Identifiers – such as name, mailing address, phone numbers, and email addresses.
- Internet or Similar Network Activity – such as your activity on our Sites, interactions with advertising and communications, including IP address and browsing activity.
- Professional or Employment Information – information relating to employment, business address, contact information, professional role, title, and related submissions.
- Commercial Information – information relating to purchases or use of Services, including purchasing or consumption histories and tendencies.
- Audiovisual or Similar Information – images posted to profiles, uploads, and call recordings.
- Financial Information – bank account numbers, credit card numbers, and other financial information maintained by service providers.
- Demographic Information – such as age and gender.
- Inferences from Personal Information – profiles created from collected information reflecting preferences, characteristics, behavior, attitudes, and abilities.
Cookies and Similar Technologies (Including Tags and Pixels)
A cookie is a small text file sent by a website or mobile app and stored on your device, enabling the website or mobile app to remember information about you and your preferences. We use cookies and similar technologies such as tags, pixels, and scripts in a number of ways.
These technologies may be used:
- To collect information about how visitors use our Sites, including pages visited, links selected, and time spent.
- To support the functionality of our Sites and save preferences.
- To personalize your experience.
- To enable social media and advertising platforms to create lookalike audiences.
- To recognize previous visitors and serve relevant advertisements.
- To measure the success of advertising campaigns.
The cookies we use can be classified into two categories:
- Session Cookies – active only during a browser session and deleted when the browser closes.
- Persistent Cookies – remain until expiration or deletion.
Some uses may involve third-party cookies used for analytics, advertising, and audience measurement. Third-party cookies may collect information about your online activities over time and across websites.
Generally, information collected through these technologies does not identify you by name. However, where a user identity exists, we may link such information to other information that identifies you personally.
You may configure your browser to reject cookies or alert you before a cookie is stored. Additional information is available at:
How We Obtain Personal Information
- From You – Information provided when communicating with sales, support, field service teams, purchasing products, or using Services.
- Automatically from You or Your Device – Through cookies, tracking technologies, and device activity information.
- Affiliates – Information received from affiliates and related Patrick entities.
- Third-Party Sources – Vendors, warranty providers, repair providers, licensed brand partners, social media platforms, and advertising partners.
How Do We Use Personal Information?
- Provide Our Services – Process purchases, provide status updates, troubleshooting, and maintenance.
- Communicate with You – Respond to inquiries, contact regarding transactions, and request feedback.
- Marketing and Advertising – Market products and services and provide customized offers.
- Personalize Your Experience – Enhance and personalize interactions with Services.
- Internal Research – Improve products, services, and technology.
- Security or Fraud Prevention – Detect and prevent fraud, security incidents, illegal activity, and legal claims.
- Legal Compliance – Comply with legal obligations and government requests.
We do not use or disclose sensitive personal information, as defined by the California Consumer Privacy Act (CCPA), in a manner requiring consumers to exercise a right to limit such use under the CCPA.
Our Sharing of Personal Information
- Our Service Providers – Providers may assist with storing information, marketing, advertising, payment processing, and technology services.
- Within Patrick Industries – Information may be shared among Patrick Industries business units and affiliated companies.
- Business Transfers – Information may be transferred in connection with acquisitions, mergers, reorganizations, or liquidations.
- Compliance With Laws and Protection of Rights – Information may be disclosed to comply with legal requirements or protect rights, property, and safety.
Your Rights and Choices
Where required by law, individuals may be provided rights regarding their Personal Information and may exercise those rights without discrimination.
Right to Know
You may request information regarding categories of Personal Information collected, sources, purposes of collection, categories of third parties that receive information, and the specific pieces of Personal Information collected in the preceding 12 months.
Right to Delete
You may request deletion of Personal Information collected and retained by us, subject to applicable legal exceptions.
Right to Correction
You may request correction of inaccurate Personal Information maintained about you.
Right to Opt-Out of Sale or Sharing for Targeted Advertising
You may opt out of the sale or sharing of Personal Information, including cross-context behavioral advertising. Information that may be shared with marketing partners includes:
- Device information and advertising identifiers
- IP address
- Browsing and usage information
- Location information
- Inference data
We do not otherwise sell Personal Information and have no actual knowledge of selling or sharing information of minors under 16 without affirmative consent.
Where applicable, we honor browser-based opt-out preference signals such as Global Privacy Control.
Exercising Your Rights
To submit a verifiable request:
- Phone: +1-574-206-7796
- Email: [email protected]
Authorizing an Agent
In some jurisdictions, you may designate an authorized agent to submit requests on your behalf.
Verifying Your Request
We may request your first name, last name, and phone number or email address in order to verify identity. Additional information may be required depending on the request.
Rights and Choices of EU and UK Data Subjects
EU and UK data subjects may have additional rights under applicable data protection laws, including access, portability, erasure, correction, restriction, objection, and privacy preference management.
Requests may be submitted to: [email protected]
Cross-Border Data Transfers
Personal Data may be processed in the United States. Where required, appropriate transfer mechanisms such as Standard Contractual Clauses and UK transfer safeguards may be used.
Retention
We retain Personal Information as long as reasonably necessary for business purposes, legal obligations, dispute resolution, and enforcement of agreements.
Security
We use commercially reasonable administrative, technical, and physical safeguards to protect Personal Information. However, no method of transmission or storage is completely secure.
Services from Other Parties
Our Services may contain links to third-party websites, apps, and platforms whose privacy practices are governed by their own privacy policies.
Use by Children
Our Services are not directed to individuals under age 13, and we do not knowingly collect Personal Information from children under 13.
Updates to this Privacy Notice
We may update this Privacy Policy from time to time. Material changes will be communicated as required by applicable law.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Mail:
Data Privacy
Patrick Industries
107 W. Franklin St
Elkhart, IN 46515